Tenders Are Invited For Survey Conduction Services - Customer Satisfaction Survey For The Realization Carrier Sbh | Schulbau Hamburg And Gmh | Building Management Hamburg Gmbh

Survey Conduction Services - Customer Satisfaction Survey For The Realization Carrier Sbh | Schulbau Hamburg And Gmh | Building Management Hamburg Gmbh. Sbh | Schulbau Hamburg (Sbh) And Gmh | Building Agency Hamburg Gmbh (Gmh) As An Administrator Of The School Properties Of The Free And Hanseatic City Of Hamburg, The Implementation Of A Total Of Three Customer Surveys In 2026, 2028 And 2030 At The School Management Of Hamburg Schools With The Aim Of Receiving Technical Feedback On The Results And Processes Of Services That Are Provided By Sbh Or Gmh. This Includes Services In The Area Of ​​Object Management (Building Management And Maintenance) And Construction Management (New Construction, Renovation) And Caretaker Services. The Scale Of The Ratings Is The Contractual Provisions On The Services To Be Provided (Performance Agreements). In Addition, General Satisfaction With The Cooperation Between Schools Or School Lines And Sbh / Gmh, As Well As Communication With Each Other. The Surveys Are Intended To Ensure A Meaningful Comparison To The 2011/2012 (Zero Measurement) And The Subsequent Surveys Carried Out At A Two -Year Intervals. The Real Estate Of 15 Other Schools Is Managed By Another Company Under Private Law As Part Of A Public-Private Partnership With The City Of Hamburg. Optionally, The Integration Of These Schools Should Be Taken Into Account In The Survey.