Tenders Are Invited For Provision Of Maintenance Of Billing (Real Estate Management) System

1. Administrator Or Operator Training, Consulting And Supporting Service When Facing Difficulties Or Problems In Connection With Any System Operations. 2. In Accordance With The Requirements Of The Customer, The Arbitrary Reports Are Not Provided In The System And Submit It To The Customer., 1. Regular Prophylactic Inspection Of The Database In Order To Prevent Regulations, Abnormal And Emergencies In The Database Server. 2. Resolvement Of The Database After Solving The Problems That Hinder The Activities Of A Reconciliated Technical Support And Database, As Well As After The Error Occurred. 3. Ensuring The Daily Basis Of The Backups Of The Database Backups And Restoration Of The Customer In The Test Environment., 1. Invidents And Problems Of Problems, Correction Errors In The Application Program Of The System. 2. Ensuring The Timely Update Of The System Software. 3. Application Of Updates In Order To Ensure Information Security. 4. Provide Compliance Between Any System Or Application Software, Remove Conflicts. 5. Implementation Of The Appropriate Configuration Of The Servers And The Internal Network Based On The Requirements Of The Customers Requirements. 6. To Ensure The Continuous Activity, Sustainability And Safety Of The System, Constantly Monitoring, Correcting The Errors In The Incidents, Taking Appropriate Measures Against Possible Shortcomings. 7. Monitoring And Analysis Of System Productivity And Unused Memory And Areas, And Analysis Of The Equipment, The Customer Prior Information On This., 1. Penetration Test On Infrastructure And Web Applications. 2. Detection And Reporting Of Security Gaps. 3. Review Of The Code In Terms Of Security And Optimization (Code Review). 4. Preparation Of Suggestions And Recommendations., 1. Construction And Configuration Of A Sustainable Cluster For All Servers Of Infrastructure. 2. Setting And Adjusting Servers For Loading Balancing (Load Balance). 3. Performance Optimization And Testing., 1. 24/7 Monitoring And Faults To Eliminate. 2. Protection Of The Stability And Performance Of The Application. 3. Safety Updates And Elimination Of Weaknesses. 4. Compatibility And Adaptation (Compatibility With Os Updates And Other Platforms). 5. Operational Solution Of User Complaints And Problems., 1. Government To Ensure The Sustainability Of Integration With The Payment Portal And The Incident Occurred. 2. Ensuring Integration Of Other Payment Portals Through The Ready Api., 1. The Restoration Of The System Provided By The Order Provided By The Customer To Inspect The Certificate Of Test Environment Within Three Working Days And Informing The Customer (The Customer Inspects This Process). 2. If Backups Are In An Unsuitable Situation, The Customer Is Conducting Recommendations On The System Of Joint Research And The Retrieval Of Backups. 3. In Case Of An Error In The It Infrastructure Of The System And The Data Or System Installations Are Lost In The Infrastructure, The Resumption Of The System In Backups.

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FileName	File Description
Global Tender Document	Tender Notice