Tenders Are Invited For Basic Information Technology Acquisition

The Contracting Entity Will Map Potential And Bidders Who Are Interested In Acquiring The Contracting Entity With This Request / Market Survey. The Acquisition Is Subject To Basic Information Technology Services: 1. Telecommunication Services, 2. Operational And Capacity Services, 3. Telecommunication Services Telecommunications Services Form A Critical Service Set For The Organizations Information Systems And End Users. Services Include Communications, Network Infrastructure, Its Management, Control And Continuous Capacity. Services Ensure Reliable, (Information) Secure And High Performance Telecommunications, Both Within The Organization And For External Services, Including The Service And Capacity Services Provided By The Tenderer.2. Server Infrastructure Services, Ie Operating And Capacity Service And Capacity Services, Cover The Maintenance Of Server Environments, Capacity And Storage. These Services Include Management Of Server Operating Systems, Performance Monitoring, Securing Capacity, And Secure Storage And Assurance Services (Including Confirmation Testing). Services Ensure The Continuity Of Business-Critical Systems And Ensure That The Ict Environment Of The Contracting Entity Is Flexible And Expandable For Future Needs.3. Lifetime Services For Terminals For Terminals Cover The Management Of Workstations, Laptops And Other Terminals (Including Phones) Throughout Their Life Cycle. The Service Includes The Deployment, Maintenance, Security Updates And Management Of The Equipment, And Safely Removed At The End Of The Life Cycle. The Lifecycle Services Of The Terminals Ensure A Reliable Work Environment For End Users And Uniform Equipment Solutions. In Addition, Life Cycle Services Include Av Equipment And Solutions (Eg Negotiating Rooms) .4. User Support Services (Option) User Support Services Form A Central Interface Between End Users And Ict Services. User Support Services Can Be Implemented By The Municipality, As An Outsourced Service Or As A Hybrid. The Aim Of The Services Is To Ensure That End -Users Receive The Support They Need In Failure Situations, Service Requests Processing And Using Basic Applications. User Support Includes Multi-Channel Customer Service And Self-Service Solutions On A Spoc Basis. It Should Be Noted That Users Of The Contracting Entity Can Be Divided Eg. Main Users And Basic Users, As Well As Their Own Rights And Contact Channels For The Tenderers User Support Service Or Even Directly Designated By The Tenderer. The Contracting Entity May Also Require The Tenderer Help Desk / Service Desk Service To Be Present In The Premises Of The Contracting Entity, For Example, So That A Tenderer Or A Member Of The Expert Team Is Physically On The Contracting Entity On Certain Days (Weekdays) Or Between 8-16 Times (8-16). Consumer. If The Tenderer Recognizes That It Cannot Provide And Implement A Basic Service, The Tenderer Is Not Suitable As A Contract Partner. The Tenderer May And May Use Subcontractors And Third Parties To Fill The Whole, But The Subcontracting Share Shall Not Exceed 49 % Of The Total Value Of The Acquisition. The Contracting Entity Reserves The Right To Change The Percentage Of Subcontracting During The Procurement Preparation Phase (Eg Reduces It And Requires The Tenderer To Be Responsible For The Provision Of The Services And Implementation Of The Services). Option Services Complement The Whole And Give The Contracting Entity The Opportunity To Use Additional Services. Services That Are Excluded From The Acquisition Are Not, In Principle, Part Of This Tendering. The Contracting Entity Emphasizes That It Seeks To Determine The Potential And Ability Of The Market Through A Request For Information To Provide A Wide Range Of Basic Information Technology Services. The Target Entity Has To Clarify The Scope And Content Of The Acquisition Together With Potential Providers And Thus Facilitate The Comparison Of The Tenders In A Later Procurement Phase. On The Basis Of The Request For Information And Its Respondents (When E -Mail, The Contracting Unit Selects Three (3) (6). The Purpose Of Market Dialogue Is To Specify The Content Of The Subject Of The Acquisition.

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FileName	File Description
Global Tender Document	Tender Notice