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    • Bids Are Invited For Rfp 71-2025 Service Management Solution

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    101194630
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    71-2025
    Self-Funded
    Bids Are Invited For Rfp 71-2025 Service Management Solution
    NCB
    You can view only after subscription.
    Northern America
    Asia-Pacific Economic Cooperation, APEC,G20,APAC (Asia Pacific)
    08-10-2025

    Work Detail

    Bc Ferries Is Seeking To Replace Its End-Of-Life Cherwell Service Management Platform (Version 10.4.1) With A Modern, Cloud-Based Service Management Solution (The “Solution”). The Solution Should Be Scalable, Secure, Aligned With Itil Best Practices, And Capable Of Supporting Potential Future Expansion Into Enterprise Service Management (Esm).Key Requirements Include:A Cloud-Based Software As A Service (Saas) Platform Delivering Core It Service And Asset Management, Automation, Self-Service, And Integrated Workflows To Improve Cross-Departmental Collaboration (The “Product”).Comprehensive Implementation Services Designed To Ensure Minimal Disruption, Effective Adoption Of The Product, While Maintaining Flexibility To Support Future Scalability And Optional Esm Expansion (The “Implementation”).The Initial Phase Will Focus On Replacing Cherwell. Any Future Expansion To Include Additional Esm Capabilities Is Optional And May Be Implemented In Later Phases At Bc Ferries’ Discretion. Further Details Are Outlined In Appendix B: Rfp Particulars.To Learn More About This Opportunity, Download The Rfx Document And Attachments Listed Under Rfx Documentson Bc Bid. Proponents Are Responsible For Monitoring Bc Bid For Any Updates, Including Addenda Or Q&A, Until The Closing Date And Time.Key Datesissue Date Of Rfpaugust 29, 2025Notice Of Intent To Bidseptember 15, 2025Deadline For Questionsseptember 18, 2025Submission Deadlineoctober 08, 2025Rectification Period3business Daysnotice Sent To Proponents Shortlisted For Demonstrationsoctober 24, 2025Shortlisted Proponents Demonstration Date Submission Deadlineoctober 28, 2025Anticipated Demonstration Datesnovember 4, 5, 6, 7, 2025Anticipated Contract Awardnovember 20, 2025Contract Negotiation Period30calendar Daysanticipated Execution Of Agreementdecember 2025

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