Software Package And Information Systems - Acquisition Of Service Management System. The Well-Being Areas Of Western Uusimaa, Central Uusimaa And Päijät-Häme (Later Also The Subscriber) Request Offers For The Service Management System (Itsm And Esm). The Contracting Entity Is The Welfare Area Of The Western Uusimaa, The Wellness Area Of The Central Uusimaa And The Päijät-Häme Welfare Area. Wellbeing Areas Are In The Same Situation With Regard To The Acquisition Of A Service Management System And Cooperation In The Acquisition Enables Better Resources For Competitive Tendering. In Addition, It Is Hoped That The Cooperation Will Bring More Interest To System Vendors In Tendering. The Will Of The Ministries That Guide Well-Being Areas Is Also Internal Cooperation In System Procurement. Among Other Things, The Welfare Areas Of Länsi-Uusimaa, Central Uusimaa And Päijät-Häme Have Decided To Form A Procurement Cooperation Under Section 21 Of The Procurement Act. The Well -Being Areas Are Co -Operating And The Areas Have Formed A Procurement Ring For Purchasing. The Aim Is To Acquire A System That Meets Its Capabilities, Functionality And Scope, And Service Level For The Current State And Future Needs Of The Customer. With The Introduction Of The Service Management System To Be Purchased, The Systems Used For Similar Uses Are To Be Replaced And Concentrated In A New Solution. The Acquisition Explicitly Aims To Establish A Well -Established Ready -Made Software For The Needs Of Service Management (Itsm And Esm). For A More Detailed Description Of The Content Of The Procurement, See An Appendix To The Invitation To Tender 1A Of The Subject Of The Acquisition Luvn, 1B Description Of The Procurement Phhva And 1C Description Of The Subject Of The Purchase. In The Acquisition, One (1) Main Responsible Supplier Is Responsible For The Overall Solution And Related Services. In Addition, One (1) Supplier Is Selected For The Acquisition.
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