Place Of Performance: Denmark, City Of Copenhagen. Tendering Of Contract Regarding The Handling Of It Operations For Heat Loads Includes In General • Completion Of Operation, Maintenance And Support Of The Contractors Total System Landscape, Including Network Infrastructure • System Administrative Tasks In Relation To Daily Operations, Such As User, Role And Rights Management • Management Of Mailboxes And Databases. • Hosting Of Contracting Servants And System Landscape, Which Can Be Done In A Traditional Operating Environment Or By A Cloud -Based Solution. • Monitoring Of Contracting System System Landscape And Network Infrastructure, • Preparation And Implementation Of The Contractors Security Policies As Well As • Completion Of Contracting License Management And • Configuring Contracting End-User Hardware. Heatage Is An Organized Collaboration Between The Three Largest Municipal -Owned Heating Companies In The Metropolitan Area, Ctr, Veks And Hofor. Heat Loads Operate 24 Hours A Day All Days Of The Year, Which Is Why The Contract Includes Quick Access To Danish -Speaking Support 24 Hours A Day. Heatage Has A Desire To Contract With A Proactive Partner, Including That The Daily Operations And The Heating Load Contact Have Access To A Single Point Of Contact. Heatars Will Will Agreement With A Supplier Who Has A Delivery Organization That Can Handle All The Aspects Of It Operations, Or Via Subcontractors Can Provide All The Services Demanded In This Tender. Heatage Looks Needs To Get Your It Operation With One It Service Provider. A Supplier That Handles Or Coordinates All Services Regarding Operation, Support And Maintenance Of Heatage It Environment/Infrastructure (System Landscape), As Well As Ensures Collaboration With Heat Loads Other Suppliers For The Covered Systems/Infrastructure Elements, As It Is Desirable That The Upcoming Supplier Handles The Single Point Of Contact. Heating Last Has A Number Of External Suppliers That Are Collaborated Directly With, But From A User Point Of View It Is Necessary That There Is Only One Contact.
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