Customer Care Executive (BPO) Jobs in Ahmedabad

0-1 years
BCA / Diploma IT
Ahmedabad, Gujarat

Job Description

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • To take Feedback from through e-mail & Telephone.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
  • Maintain record of all Complaints & Feedback of customers.

Criteria

  • Customer orientation and ability to adapt/respond to different types of characters.
  • Good Communication Skills.
  • Good Listening Skills.

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