Customer Care Executive (BPO) Jobs in Ahmedabad

Experience

0-1 years

Qualification

BCA / Diploma IT

Job Location

Ahmedabad, Gujarat

Job Description

Maintaining a positive, empathetic and professional attitude toward customers at all times.
To take Feedback from through e-mail & Telephone.
Build sustainable relationships and trust with customer accounts through open and interactive communication.
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
Maintain record of all Complaints & Feedback of customers.

Customer orientation and ability to adapt/respond to different types of characters.
Good Communication Skills.
Good Listening Skills.

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