Customer Care Executive (BPO) Jobs in Ahmedabad
Experience: 0-1 years
Qualification: BCA / Diploma IT
Job Location: Ahmedabad, Gujarat
Job Description
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- To take Feedback from through e-mail & Telephone.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
- Maintain record of all Complaints & Feedback of customers.
Criteria
- Customer orientation and ability to adapt/respond to different types of characters.
- Good Communication Skills.
- Good Listening Skills.