}
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    • Selection Of Centralized Health Helpline ( Call Center ) Service Provider ( Hhsp ) , As per Tender Document-Delhi

    Directorate Of Health Services-DOHS has published Selection Of Centralized Health Helpline ( Call Center ) Service Provider ( Hhsp ) . Submission Date for this Tender is 22-02-2021. Customised Software Development Tenders in As per Tender Document Delhi. Bidders can get complete Tender details and download the document.




    Tender Notice

    26637463
    Corrigendum : Selection Of Centralized Health Helpline ( Call Center ) Service Provider ( Hhsp )
    Open Tender
    Indian
    Delhi
    As per Tender Document
    22-02-2021

    Tender Details

    Selection Of Centralized Health Helpline ( Call Center ) Service Provider ( Hhsp ) , Quoted Rate Per Seat /Per MonthThe Per Seat Cost Shall Include The Following 1 . Manpower Cost 2 . Administrative Cost3 . It Infrastructure 4 . Call Centre Application Cost4 . Training Cost Etc . Note:1 . All The Details For The Cost As Per Rfp Scope2 . This Per Seat Cost/Per Month Does Not Include The Sms Cost3 . The Quoted Rate Per Seat/Per Month Shall Be Automatically Multiplied By 12 Months To Derive At Yearly Per Set Cost Which Shall Be Taken In To Consideration For Financial Evaluation , One Time Setup Cost For Sms Gateway , Quoted Rate Per Sms ( Inr ) 1 . Envisaged Smss Per Year Is 5 Crore2 . The Quoted Rate Will Used To Claculate The Quarterly Payment As Per Actuals

    Corrigendum Details

    Sr No CorrigendumDate Corrignedum CorrigendumType NewSubmissionDate
    1 04-Feb-2021 Corrigendum2 Other 19-02-2021
    2 04-Feb-2021 corrigendum3 Other 19-02-2021
    3 15-Feb-2021 Response Of Queries Other 22-02-2021

    Key Value

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    BOQ Items

    Name of Work: Selection of Centralized Health Helpline (Call Center) Service Provider (HHSP)
    Sl. No. Item Description Item Code / Make Quantity Units
    1 1 Quoted rate per Seat /Per Month\nThe per seat cost shall include the following \n1. Manpower cost \n2. Administrative cost\n3. IT Infrastructure \n4. Call Centre Application Cost\n4. Training cost etc.\nNote:\n1. All the details for the cost as per RFP Scope\n2. This Per Seat Cost/Per Month does not include the SMS cost\n3. The quoted rate per seat/per month shall be automatically multiplied by 12 months to derive at yearly per set cost which shall be taken in to consideration for financial evaluation item1 12 Per Seat/Per Month
    2 2 One time setup cost for SMS Gateway item2 1 Job
    3 3 Quoted rate per SMS (INR) \n1. Envisaged SMSs per year is 5 Crore\n2. The quoted rate will used to claculate the Quarterly payment as per actuals item3 1 Per Sms
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