Bids Are Invited For Hiring Of A Specialized Company For Acquisition, Implementation, Configuration And Technical Support For Multichannel Communication, Including Chatbot For Service Via Whatsapp Api And Other Platforms, Aiming To Improve The Quality Of Citizen Service, Integrate Different Channels And Optimize Internal Processes Of Public Administration.
Bids Are Invited For Hiring Of A Specialized Company For Acquisition, Implementation, Configuration And Technical Support For Multichannel Communication, Including Chatbot For Service Via Whatsapp Api And Other Platforms, Aiming To Improve The Quality Of Citizen Service, Integrate Different Channels And Optimize Internal Processes Of Public Administration.
Multicanal Platform Understanding: Supply, Installation, Maintenance, Technology Update 25 Whatsapp Api Users With 1,000 (One Thousand) Monthly Services Each User (60% Active And 40% Reactive) • 7 (Seven) Whatsapp Api Accounts Active On The Platform; • Supply Of “In Cloud” Multichannel Platform, Including Accommodation Server. • Implementation And Configuration Of The Equipment And Systems Provided For In This Notice. • Technical Support To The Equipment Provided By Cont
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