Tenders Are Invited For Provision Of Internet And Data Connectivity Services Provision Of Four 4 Full Time Onsite Support For The SadcSecretariat Ict Resources Currently Located At SadcHeadquarters Sadc Itowers And Sadc Sebele RemoteOffices Supplemented By 2Nd Level Support On A Part Time AndAd Hoc Basis 1 Ict Support Services Is To Provide Via A Contractual Outsourced Agreement The Following Services To The Sadc Secretariat Headquarters And Its Two Remote Offices Within Gaborone First 1St Level Onsite Support On Ict CommunicationsInfrastructure Relating To User Computers Printers Data VoiceAnd Video Teleconferencing Services And Server Backups Operational Running Planning And Maintenance Of A Functional Business Continuity Disaster Recovery Centre Infrastructure At The Sebele Remote Office 1Operational Running Planning And Maintenance Of An Ict Service Desk Helpdesk 1Second 2Nd Level Support Shall Cover Back End Systems Comprised Of Microsoft Linux Cisco Fortinet Appliances Fsecure Antivirus Veeam Backup Replication Papercut Mf Virtual Servers And Cisco Video Conference Hp And Dell 1The Closing Date For Receipt Of Requests For Clarification 22Nd July 2021 At16 00HoursThe Closing Date For Response To Request For Clarifications Is 29Th July2021 At 16 00Hours
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