View Changes 06 29 2020 Qa Received Responses Listed Below This Is A Request For Information Opm20s33078 Is Issued By Office Of Personnel Management Opm Center For Leadership Development Cld To Seek A Comprehensive Web Cloud Based Evaluation And Business Performance Measurement System For Their Full Range Of Leadership Educational Programs And Their Supporting Processes And Activities This Notice Is Issued Solely For Informational And Planning Purposes And Does Not Constitute An Invitation For Bids Request For Proposals Or Request For Quotations In Accordance With Far 15 201 E Responses To This Notice Are Not Offers And Cannot Be Accepted By The Government To Form A Binding Contract Nor Do They Affect A Potential Offeror s Ability To Respond To Any Future Synopsis Solicitation Which May Or May Not Follow Or Restrict The U S Government s Eventual Acquisition Approach Additionally The U S Government Will Not Provide Reimbursement For Any Information That May Be Submitted In Response To This Notice Respondents Are Solely Responsible For All Expenses Associated With Responding Participation In This Rfi Is Optional Non Participation In This Rfi Will Not Restrict An Offeror Against Participation In Any Future Solicitations For The Same Or Similar Requirement Likewise Participation In The Rfi Will Not Provide Any Advantage In Future Solicitations Over Offerors Who Did Not Participate Background Opm S Center For Leadership Development Cld Is Seeking To Acquire An Organizational Wide Institutional Effectiveness System Ies Also Known As An Evaluation Tool Or Platform To Support An Evidence Based Decision Making Process For Its Strategic Tactical And Operational Activities Cld Is Part Of The Human Resources Solutions Hr Solutions Organization Within The Office Of Personnel Management Opm Which Provides Human Resources Products And Services To Meet The Dynamic Needs Of The Federal Government Cld S Nationwide Cadre Of Faculty Leadership Development Consultants And Program Managers Assist Federal Agencies In Achieving Their Missions By Partnering With Them To Develop Leaders Build A High Quality Public Sector Workforce And Transform The Agencies Into High Performing Organizations Through Its Leadership Educational And Training Programs Cld Delivers Critical Residential Non Residential Distance Learning And Blended Leadership Development Solutions For Entry Level To Experienced Managers Gs 7 Through Gs 15 As Well As Senior Executive Service Ses Members Of Federal State Local And International Governments At Its Development Centers And Other Location Around The Country This Includes Programs Conducted By Its Teams At The Federal Executive Institute The Federal Hr Institute And The Eastern And Western Management Development Centers On Average Cld Provides More Than 500 Training Programs Impacting Over 15 000 Participants And Serving Approximately 150 Agencies A Year Project Scope Cld Requires A Comprehensive Systematic Modern And Customer Centric Ies That Will Support Cld S Training Evaluation Assessment Data Analysis Reporting Data Visualization And Utilization Activities Required To Assess And Monitor The Effectiveness Efficiency And Quality Of Cld S Educational Programs And Related Activities In Addition The Ies Will Provide Cld Leadership Insight Into Its Business Operations Allowing Them To Conduct An Evidence Based Decision Making Process The Ies Should Allow All Cld Stakeholders To Assess Manage Learn And Act On Quantitative And Qualitative Data Collected The Ies Must Be A Fedramp Authorized Solution With A Fisma Moderate Approval Or The Option For An On Premises Deployment This Ies Must Comply With All Federal Government Laws Policies Standards And Regulations That Apply The System Must Have The Ability To Interface With Cld S Current Lms Cld Central Moodle Lms And Course Tracking System Airtable It Must Also Import Cld S Legacy Data From Most Common Numerical And Text Data Formats Into New System Including Data From Its Current Course Evaluation System Capability Statement Information Sought Interested Vendors Are Encouraged To Respond To This Notice However Be Advised That Generic Capability Statements Are Not Sufficient For Effective Evaluation Of Respondents Ability To Perform The Specific Work As Required Responses Must Directly Respond To The Numbered Items Below And Demonstrate The Vendor s Experience And Or Ability To Satisfy The Minimum Requirements In The Project Scope Instructions For Responding To The Rfi Responses To This Notice Shall Include A Statement Of Qualifications Capabilities Statement Package And A Cover Letter The Cover Letter Shall At A Minimum Include The Following Information Response To Request For Information Opm20s33078 Vendor s Company Name Address Contact Person 2 Pocs Information Vendor s Duns Number And Business Size And Size Standard Classification Relative To North American Industry Classification System Naics Code Of 541611 Administrative Management And General Management Consulting Services Specify Small Business Profile I E Small Business Administration Sba 8 A Program Hubzone Women Owned Veteran Owned Service Disabled Veteran Owned Or Small Disadvantage Business Schedule Contractor If Applicable Vendor S Gsa Gwac Fss Nasa Sewp Etc Contract Number As Applicable Opm Capability Statement Requirements The Capability Statement Which Is The Response To Questions Below Not Exceed Ten 10 Single Spaced Pages And 5 Mb In File Size You May Also Include A Cover Page Which Is Excluded From The Page Limit Each Response Should Use The Following Page Setup Parameters Font Size Body 10 Points Or Larger Diagrams Graphics 8 Pts Or Larger Margins Top Bottom Left Right 1 Header Footer At A Minimum Your Organization s Name And A Page Number Should Appear In The Header Or Footer Of All Pages That Constitute The Body Of Your Response Number Your Responses To Match The Question Number To Maximize The Space For Your Response Do Not Repeat The Question As Part Of Your Response All Responses Shall Be In Ms Word Or Adobe Portable Document Format Pdf All Responses Must Be Received By The Specified Due Date And Time In Order To Be Considered Please Note That The Collection Of This Data Does Not Obligate The U S Government To The Incorporation Of The Solicited Comments In Any Future Procurement Action Nor Does It Obligate The Government To The Procurement Of Any Services Or Products Related To This Notice Proprietary Information Should Not Be Included In The Responses Further Responses To This Notice Will Not Be Returned Interested Parties Shall Address The Following When Responding Required Amp Optional Information Each Company S Response To This Rfi Shall Contain The Following Information Experience A Summarized Description Of Your Company S Experience Specifically With The Implementation And Related Consulting Support Of A Web Cloud Based Platform For The Evaluation Assessment Analysis Reporting Data Visualization And Utilization Activities Required To Assess And Monitor The Effectiveness Efficiency And Quality Of Training And Educational Programs And Related Activities Please Include Up To 3 Examples Of Work Performed For The Federal Government In The Past 3 Years For Each Example Include The Following Information Contract Numbers Information Describing The Scope And Complexity Of The Work E G Number Of User Licenses Award Values Period Of Performance And Customer Points Of Contact Main Capabilities Explain How Your System Assesses Whether Programs Are Meeting Their Learning Objectives Kirkpatrick Level 2 Amp 3 Provides Real Time And Actionable Data Feedback Individual And Aggregated By Students Instructors And Programs On Courses Program S Performance This Should Be Accessible To Multiple Internal Stakeholders Faculty Program Directors Account Managers Leadership Measures Whether The Courses Programs Are Adding Value From A Business Perspective Especially To Customers And To Cld Strategic Decision Making Process Kirkpatrick Level 4 We Are Looking To Document The Added Value Of Training Investments To Our Customers Addresses The Complexities Of Evaluating Multi Track Programs That Allow Respondents To Rate An Entire Program Or Parts Of The Program Either By Day Or Module Improves And Streamlines The Work Of Cld S Data Owners System Account Managers In Producing And Delivering Reports Including End Of Year Reports Gathers Analyzes And Visualizes Qualitative Data Especially Those Obtained In Web Online Based Formats Such As Chats Estimated Cost An Estimated Cost For The Delivery Of These Services For The First Year And Consecutive Years Provide Clear Specifications On The Number Of Users And Or Administrative Licenses Under This Price As Well Other Parameters That You Would Need Included In An Rfp To Accurately Price This Effort Company Contact Information And Ids Provide Your Company S Complete Contact Information And Duns Number As Registered In Sam Indicate Your Company S Business Size And Include Any Applicable Socio Economic Categories We Should Be Aware Of Gsa Schedule If You Have A Gsa Schedule Contract Or Other Federal Contract Which Allows Issuance Of Orders By Other Agencies And The Described Services Are Available Under That Contract Please Indicate As Such And Provide Contract And Contact Information Recommended Naics Code Please Make A Recommendation As To Whether Naics Code 541611 Is The Most Applicable Naics For This Requirement And Provide Any Alternative Naics Codes You Feel Should Be Considered For The Eventual Rfp Cybersecurity It Policy Amp Legal Compliance Provide Your Company S Cybersecurity Certifications E G Fedramp And All Relevant Federal Laws Policies Regulations And Or Specifications E G Section 508 Of The Rehabilitation Act Compliance Information Submission Instructions All Responses To This Rfi Must Be Submitted Electronically Via Email To The Following Laurie Griffin Hrs Opo Support Team Team Leader Contracting Officer At Laurie Griffin Opm Gov Via Email No Later Than 2 00 Pm Eastern Standard Time Est On July 02 2020 Additional Information There Is No Commitment By The Government To Issue A Solicitation To Make An Award S Or To Be Responsible For Any Monies Expended By Any Interested Parties In Support Of Any Effort In Response To This Rfi Any Information Submitted In Response To This Rfi Is Strictly Voluntary This Rfi Is For Information Planning Purposes And The Government Will Not Pay Or Otherwise Reimburse Respondents For Information Submitted It Is The Responsibility Of Potential Offerors To Monitor This Site For The Release Of Any Follow On Information All Documentation Shall Become The Property Of The Government Unless Otherwise Stated Herein No Additional Information Is Available And Any Request For Additional Information Will Be Disregarded Questions Submit Questions Regarding This Rfi Via Email Only To Laurie Griffin Opm Gov The Email Subject Line Shall Be Opm20s33078 Cld Evaluation And Business Performance Platform Rfi Questions Must Be Received By 2 00 Pm Eastern Time On June 24 2020 Questions About When A Solicitation Will Be Issued The Content Of The Draft Pws Or Requesting Details Of The Current Contract Will Not Be Answered Please Limit Questions During This Q Amp A Period To Only Questions About How To Respond To The Rfi Itself 06 29 2020 Responses To Qa Recieved 1 Rfi Mentioned 500 Course 15 000 Participants What Is The Number Of Classes Or Sections Of Those Courses Opm The Rfi Included An Estimated 500 Classes Courses Offered Within A Year To Provide A Rough Order Of Magnitude Each Class Could Last From One Hour To A Few Months Meeting At Various Intervals Ranging From A Few Days Per Month To A Few Concurrent Weeks With A Multi Week Break Prior To Reconvening The Number Of Sessions Of Class Program Course Offered In Year Is Determined By Our Customer Needs And Internal Resources 2 Rfi Mentioned A Cld Central Moodle Lms Which I Assume Is A Cld Customized Implementation Of Moodle Is This Hosted Internally On Opm Servers Or In The Cloud If Internal Is There The Ability Exist To Connect To The Cloud Via A Secure Api Connection Opm The Cld Moodle Implementation Is Hosted By A Contractor On Their Platform For Fed Ramp Certified Solutions We Should Be Able To Implement A Secure Api After Additional Internal Agency Specific Certification Requirements Are Met 3 Rfi Mentioned Data From Its Current Course Evaluation System What Is The Current Course Evaluation System So Commercially Available Products Although They Export In Standard File Formats Have Very Idiosyncratic Data Structures And Representations That Means More Work Opm The Evaluation System Currently Used To Collect Data Is Survey Monkey Microsoft Excel Microsoft Access And Crystal Reports Are Used With Survey Monkey To Augment Functionality Analyze Data And Prepare Reports 4 Rfi Mentioned 150 Agency Clients And Talks About Level 3 Behavior And Level 4 Results Evaluation Is There Standard Measures For Level 3 And 4 Being Used Across Agencies Opm The 150 Client Agencies Is An Estimate And We Have Some Courses That Are Open Enrollment As For Standard Measures We Are In The Process Of Reviewing Our Programs And Developing Measures Most Appropriate For The Centers For Leadership Development That Are Aligned With Federal Regulations Related To Human Capital Development Our Goal Is To Have Measures In Place That Focus On Our Mission Of Leadership And Federal Human Resource Development We Are Interested In The Value The Selected Contractor Will Be Able To Add To This Conversation As We Strive To Develop Meaningful Metrics That Are Reliable And Valid 5 Rfi Alluded To Items That Might Be Executed Level 1 Surveys Such As Daily Or By Module Ratings I E Reactions But Explicitly Does Not Mention Level 1 Is Level 1 Capability Implicitly Required As Part Of The Rfi Capabilities Of Which You Would Like Information Opm Yes The System Is Expected To Be Able To Handle Multiple Types Of Data E G Objective Subjective Written And Address Bloom S Taxonomy And All Four Levels Of Kirkpatrick Framework Plus Those In Line With Other Frameworks That May Emerge Our Long Term Plan Includes Data That Focuses On The Business Of Learning As Well As The Outcomes Of Education
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