Request For Proposals Are Invited For International Domestic Travel Services For Afghan National Association For Adult Education Anafae

Request For Proposals Are Invited For International Domestic Travel Services For Afghan National Association For Adult Education Anafae Rfp Number Hrd 2019 Rfp 003Announcement Date May 20 2019Closing Date May 29 2019 10 00AmEstimated Annual Air Ticket Sales Value Usd 20 000About The Rfp The Purpose Of This Rfp Is To Enter Into A Contract For The Services Of Non Exclusive Travel Agency To Manage And Coordinate The Official Travel Tickets Reservation And Hotel Reservations Needs For The Employees Of Anafae As Anafae Is Interested In Securing The Highest Quality Of Travel Services Maximizing Service Convenience For Its Employees And Various Programs Participants While Minimizing Travel Cost And Developing A Database That Will Give Anafae An Accurate Reference Of Its Travel Expenditure Patterns Anafae Reserves The Right To Use Other Travel Services When Necessary The Tender Duly Completed And Signed Shall Be Submitted In A Sealed Cover The Sealed Cover Upperscribed Shall Be Addressed To Anafae Coordination And Main Office Kabul House 25 Technique Station Behind Kabul Water Park Kart E Char Kabul On May 29 2019 10 00Am Or Send It Through Email To Anafaejobs Gmail Com Putting In Cc Najim Anafae Gmail Com Ahmadzaim Anafae Gmail Com And Mansoor Anafae2018 Gmail Com 3 Proposal Format The Proposal Should Follow The Format Indicated Alphabetically Below A The BidderS Ability And Plan To Handle Approximately 200 International Airline Reservations A Year B The BidderS Ability To Report On Frequency Money Spent Sorted Out By Airline And Or Hotel Chain C Company Capabilities And Financial Statements For The Prior Three Years Of Operation D Number Of Employees Staff Handling Such Travel Service Needs E References From Clients With Similar Needs Including Names And Titles For Contact Purpose At Least Three Clients G Description Of Management Information System And The Airline Reservation System S H 24 7 Emergency Service Capacity I Identification By Name And Title Of The Key Individuals Especially An Account Representative Who Would Direct And Provide The Services J The BidderS Approximate Waiting Time To Respond To A Call And Or Return A Voicemail Message K A Description Of The BidderS Plans For E Ticket Confirmation Or Door To Door Delivery If Necessary M A Description On How The Bidder Will Ensure The Extreme Customer Satisfaction O The BidderS Philosophy And Approach To Securing Air Travel And Other Travel Services At The Lowest Most Logical Available Fare Or Rates P The BidderS Approach To Quality Control R The BidderS Normal Business Days And Hours And Description Of How International Travelers May Obtain Assistance After The Normal Work Hours S The Bidder Is Required To Include The Location Of The BidderS Office That Will Be Responsible For Managing The Contract The Bidder Should Include The Telephone Number And Name Of The Account Representative T A Description Of Any Special Procedures Or Unique Features I E Vip Services Development Of Traveler Profiles Meet And Greet Services Etc U Alternate Offerings Deemed By The Bidder To Be Of Added Value To This Proposal May Be Submitted In Addition To The Preceding Technical Requirements 4 Contractor Shall Provide The Following Services Travel Reservations Issuance And Delivery Of E Tickets Or Paper Tickets To Anafae Program Coordination Office Advice On Necessary Health Requirements Including Types Of Inoculations And Vaccinations Whether Required Or Suggested For Foreign Travel Detailed Travelers Routes Management Information And Billing Reports Derived From The Booking Database Reconciliation Of Travel Charges Incurred Against Anafae Collection Reporting Of Total Expenditures By Airline Hotel Reserve The Hotel For Anafae Employees At The Time Of Need For Local And International Travels Reservation Of Dummy Tickets While Required By Anafae Ability To Provide Services For Approximately 500 Travelers Per Year 5 Terms And Conditions 1 The Contractor Shall Provide Anafae With A 24 Hour Phone Number S Accessible By Travelers To Perform Emergency Itinerary Changes And Emergency Services Outside Regular Business Hours The Contractor Shall Be Responsible For Ensuring That Any Subcontractor Providing Such Emergency Service Complies With All Conditions Of The Contract 2 The Contractor Shall Provide Delivery Of Tickets Itineraries And Boarding Passes If Applicable And Other Travel Documents As Determined Necessary Tickets Shall Routinely Be Provided To Anafae Program Coordination Office Kabul House 25 Technique Station Behind Kabul Water Park Karte Char Afghanistan 3 Comply With Mandatory Afghanistan Government Travel Regulations 4 Promotional Or Other Types Of Discount Fares Can Be Used Under This Contract Provided That The Contractor Shall Not Use Any Restricted Fare Which Provides For A Monetary Penalty For Route Changes Or Flight Cancellations Without Consulting The With Anafae Representative In Charge Of The Relevant Official Travel Arrangements First 5 When Requested Provide On An Open Market Basis Complete Personal Travel Services And Support For Anafae Employees Requesting Personal Unofficial Travel Arrangements However No Individual Is Required To Use The Services Under This Contract For Personal Travel 6 When Anafae Official Travelers Include Personal Legs Of Travel In Their Official Routes The Contractor Should Be Able To Separate The Official Cost From The Personal Cost On A Cost Construct Basis And Coordinate Payment Of The Personal Difference With The Traveler Directly 7 In The Event Of Emergencies E G Presidential Declared Disasters Airline Strikes Fires Natural Disasters Terrorist Attacks Including Evacuations Etc The Contractor Shall Maintain Operations Necessary To Support Anafae Under The Contract This Includes Maintaining Services 24 7 As Required By Anafae Responding To The Emergency Situation And Providing Necessary Delivery Of Tickets 8 The Contractor Is Required To Identify Qualified Personnel For Project Management And For Handling Reservation Requests They Should Be Fluent In English Writing And Reading And Experienced In Providing International Travel And Management Services For Afghan

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