Arab World,Gulf Cooperation Council, GCC,Middle East,Middle East and North Africa, MENA
08-04-2019
Work Detail
Tenders Are Invited For Scanner Scanner Qty 1 After Sale Service Please Observe The Following For Any After Sale Service For Devices Under Warranty 1 Warranty Service Requests Will Be Sent To Companies By Filling The Under Warranty Service Report Form And Sending It By Email To The Company Focal Point All Companies Are Responsible For Updating Their Focal Points 2 All Reported Cases Must Be Resolved And Closed Within Five 5 Working Days Starting From The Next Day Of Sending The Form Mentioned In 1 The Case Will Be Considered Closed Only When The Device Has Been Returned To Operation And The Completed Form Has Been Resubmitted Back To Cis 3 Cis Will Keep A Log Of All Service Requests And Company Responses Company Will Be Given An Email Notice After Missing The Deadline The First Time 4 Missing The Deadline More Than Once Will Result In Excluding The Company Quotations Offers And Proposals For Future Purchase Requests The Exclusion Period Will Last 6 Months For Every Overdue Case 5 These Rules Will Be Affective Starting From January 1 2019 And Will Cover Any Device Under Warranty Fujitsu Scanner Fi 7160 Or Replacement
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