Tenders Are Invited For Software Package And Information Systems

Tender Detail

19308636
2019 S 056 129424
Self Funded
Tenders Are Invited For Software Package And Information Systems
ICB
Western Europe
European Union
23-05-2019

Work Detail

Contract Notice Software Package And Information SystemsBusiness Solution With Customer Contact FunctionalityDescription The Delivery Implementation And Maintenance Of A Business Solution With Customer Contact Functionality Including Links And The Delivery Of Related Additional Services For The Realization Of Business Oriented Working The Solution Is Delivered As Software As A Service Saas Delivery Of Software The Solution The Assignment Comprises The Delivery Of Software For Facilitating Case Oriented Work Consisting Of Business Functionality Including A Business And Data Warehouse Document And Record Management Functionality Business Type Catalog Customer Contact Functionality Website Functionality For Web Forms Internal Knowledge Base With Products And Services Catalog And The Personal Internet Page In Addition The Assignment Includes As Part Of The Software The Delivery Of Links Such As At Least With Office Automation National Facilities Various Back Office Applications Basic And Key Registrations The Scanners Scan Street For Completeness Reference Is Made To The Program Of Requirements And Wishes Decrease In Servicesin Addition To Delivering The Software The Assignment Also Includes A Number Of Services A Distinction Has Been Made Between A One Off Service The Installation Training Design And Implementation Of A Set Of Processes Case Types And Annual Services Use Maintenance And Support The One Off Service Includes The Installation Set Up And Implementation Of A Set Of Processes Case Types Training And The Working And Documented Delivery Of The Software Offered As A Saas Solution Including Associated Links Appropriate To The Clients Environment The Software Will Be Subjected To An Acceptance Test By A So Called Proof Of Concept Poc For The Purpose Of This Poc The Client Will Draw Up Acceptance Criteria Based On This Descriptive Document And The Quotation Use Maintenance And Support Include The Use And Delivery Of Support On The Software And Links Provided The Contractor Hereby Guarantees To The Client That The Software Can Be Used And That It Is Kept Up To Date With The Latest Version Links Will If Necessary Be Adjusted When Changes Are Made To The Systems To Be Connected So That At Least The Same Functionality Is Guaranteed Time Limit For Receipt Of Tenders Or Requests To Participate Date 23 05 2019 Local Time 12 00 Disclaimer The Above Text Is Machine Translated For Accurate Information Kindly Refer The Original Document

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