Request For Proposals For Acc Navigation Services

Tender Detail

18371356
Self Funded
Request For Proposals For Acc Navigation Services
NCB
Australia and New Zealand
Asia-Pacific Economic Cooperation, APEC
01-03-2019

Work Detail

Request For Proposals Rfp For Acc Navigation ServicesOpen Date Thursday 10 January 2019 10 00 Am Pacific Auckland Utc 13 00 Close Date Friday 1 March 2019 3 30 Pm Pacific Auckland Utc 13 00 Tender Type Request For Proposals Rfp Tender Coverage Sole AgencyRegions AucklandBay Of PlentyCanterburyChatham IslandsGisborneHawkes BayManawatu WanganuiMarlboroughNelsonNorthlandOtagoSouthlandTaranakiTasmanWaikatoWellingtonWest CoastRequired Pre Qualifications NoneOverview The Navigation Service Is An Independent Service Intended To Support Acc Customers In Accessing The Range Of Services We Provide Supporting Them With Their Acc Claim And Helping Address Any Issues Or Concerns They May Have With Any Decisions Acc Has Made We Appreciate It Can Be Challenging For Some People To Deal Directly With Organisations Like Acc So A Helping Hand From Someone Who Understands Our Systems And Processes Can Make The Difference In Achieving A Good Outcome Whether Answering Simple Questions Or Providing Assistance To Manage A CustomerS Direct Indirect Engagement With Acc The Navigation Service Will Be Targeted At Acc Clients However It Will Also Provide Support To Point Employers Levy Payers And Providers In The Right Direction This Rfp Relates To The Purchase Of Navigation Services The Key Outcomes We Want To Achieve Are Early Client Engagement Giving Clients The Opportunity To Be Heard Promotion Of The Service To Improve Accessibility Of Acc Entitlements Engagement With One Or More Providers To Provide A Diverse Supply Base As Needed And A Simple Fee System Based On The Type Of Engagement Acc Will Hold A Briefing Session For Providers To Attend At 8 30Am On Monday 14 January Arrive By 8 15 To Be Signed In For An 8 30 Start This Will Be Held In Wellington Providers Can Also Attend Via Videoconference By Attending AccS Offices In Auckland Or May Dial In By Teleconference This Is An Opportunity For Acc To Present On The Services We Require And For Providers To Ask Questions If You Would Like To Attend Our Provider Briefing Session Please Email Our Point Of Contact Procurement Acc Co Nz To Register By 3 00Pm 11 January And Let Us Know Whether You Will Be Attending In Wellington Or Auckland Or Whether You Will Be Dialling In

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